FAQs
miami beach skyline and bridge over the water

FrequentlyAsked Questions

   


Q. Do You Offer Early Check-In And/Or Late Check-Out?

A. Our check-in time begins at 4:00pm. If your room is not ready at 4:00pm, we welcome you to store your bags with us and enjoy our amenities after you have completed your check-in process at the front desk. If you arrive prior to 4:00pm, you are welcome to relax in our lobby or our concierge can suggest some local area activities.

Our check-out time is 11:00am. We respectfully ask that you plan a prompt departure as we will not have the flexibility of late check out at this time. We are required to adhere to strict county and state mandates for social distancing and to allow our team time to properly clean and prepare the property for our incoming guests.

Early arrivals and late check-outs are based on availability, additional fees apply. Please contact us at least 24 hours before arrival to book a connecting room. Additional costs may apply. Reservations@trumpmiami.com 

Q. Is there a minimum age requirement for Check-In?

A. Yes, the minimum age restriction for check-ins is 21 years old.

Q. Does Your Resort Offer Transportation To And From The Airport?

A. While we are close to both the Miami International Airport and the Fort Lauderdale-Hollywood International airports, we do not offer airport shuttles. Download our Go Hotel Life app for quick driving directions or to order car service or ride-share service from the airport or other local attractions.

Q. Does Your Resort Offer Breakfast?

A.  Breakfast is served in our resort restaurant or via In Room Dining. Some of our rooms packages include breakfast, or you may purchase in advance by contacting the resort team before your check in date reservations@trumpmiami.com. You may also choose to walk into the dining room for breakfast service without purchasing in advance.

Q. Does Your Resort Offer Day Access to the Pool and/or Beach?

A. We offer day passes based on availability and our guest services team will be happy to assist you in purchasing a day pass. Our resort amenities are for our registered guests and if you have visitors during your stay we do ask that they purchase a day pass to enjoy our pool and beach services with you. Cabana and/or day bed rentals are available as well. Cabanas include AC, television, sofa, table and refrigerators. Cabanas on the Lower Pool Deck include full bathrooms. Our Pool & Beach Team will be happy to reserve one for you—or you can reserve in advance by clicking here. Daily rates apply.

Q. What Is Your Pet Policy?

A. We are dog-friendly! There is a $25 daily pet fee + tax. Two dogs are allowed per guest room and each dog guest must weigh 40 pounds or less. Dogs must be leashed at all times. Dogs may not be left in a guest room unattended unless the dog is securely inside a kennel. Dogs are not permitted in any public/common areas of the hotel (lobby, food and beverage outlets, pool area, beach area, arcade, fitness center or spa).

Q. Is Your Resort Accessible For People With Disabilities?

A. For information on accessibility, please visit our Accessibility Statement.
 

Q. What is the Smoking Policy?

A. Trump International Beach Resort is 100% non-smoking.

In order to support a smoke-free Florida, we are proudly a 100% smoke-free resort including our guestrooms, balconies, public areas, pools, and beach.

Q. What is the Package Policy?

A. A handling fee of $5.00 flat for each package up to 10 packages will be applied; a handling fee of $15.00 flat will be applied to each package for the next 11-20 packages and a handling fee of $25.00 flat will be applied to each package for the next 21-30 packages. All packages should be addressed to a REGISTERED guest's name ONLY. Packages cannot be more than 2.25 cubic feet in volume (approximately 18 inches x 18 inches x 12 inches). Any deliveries received after a guest's stay or not claimed during stay will be discarded/donated after 30 days of receipt. The property cannot be held responsible for lost or damaged goods. Packages available for pickup between 8:00am-6:00pm only.

Q. Is Valet Parking Available?

Parking on property is available through our Valet. The cost for overnight Valet is $40+tax per car and daily Valet is $20+tax per car. Visitors daily valet parking is $20 per car. Please note: garage can accommodate no larger than an SUV-sized vehicle. Trucks not permitted due to limited space. The resort does not offer self-parking. 

Q. Is Turndown available? 
Yes, Turndown service is available. For questions regarding turndown service prior to arrival, please contact Reservations@trumpmiami.com.

Q. Can I Use Cash to Pay for Meals at the Dining Outlets Within the Resort?
No, our dining outlets operate as cashless vendors. You have the option to charge dining expenses to your room or use a credit card for payment.