Your safety is important to us
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COVID - 19Hotel Actions & Communication Plan

     

    Our Trump International Beach Resort team understands the seriousness of the risks associated with the spread of the Coronavirus COVID-19. Please rest assured that we are taking all necessary precautions to maintain a healthy environment. In addition to our high standards of care we take with our property and our guest experience, Resort staff members are taking additional measures to ensure that guest service areas are regularly disinfected, as outlined below. If you have any questions or concerns, please feel free to reach out to hotel management. *Please be advised that information is rapidly changing and any updates will be posted to this page.*

    Added Measures:

    • Automatic hand sanitizer dispensers and hand wipes added to public areas, including Lobby, Lobby restrooms and near ATM, Neomi’s Grill, and Pool and Beach welcome desk.
    • We are installing hand sanitizer dispensers by elevators on all guest room floors.
    • Bell Staff and Valet team will use gloves when handling guest luggage and driving guest vehicles.
    • In all areas of the hotel, and especially public areas, extra cleaning attention will be given to frequently touched items, such as door knobs and elevator buttons. In guest rooms, frequently touched items such as telephones and TV remotes are sanitized and remotes are placed in plastic bags so guests can feel confident that their room accommodations are properly attended to during this heightened time of concern.
    • Our Employees are carrying individual containers of hand sanitizer for their frequent use and additional hand sanitizer dispensers are installed on each floor within the service area to maintain a healthy environment
    • Our Employees are regularly informed of developments and precautions recommended by the CDC and we encourage guests to stay informed as well.
    • For additional guest information, please review this link: https://ik.imagekit.io/grgdihc3l/getmedia/e84d52e7-760a-430b-b794-860bab39ad09/Coronavirus-Prevention-Tips-for-Hotel-Guests.aspx

    Service Updates

    • Neomi’s Grill – Closed until further notice.
    • Gilis Beach Club – Closed until further notice
    • Gilis Pool Bar – Closed until further notice
    • Lobby Bar & Grill - Closed until further notice
    • Aquanox Spa – Spa services, Steam room, and showers are closed until further notice
    • Fitness Center – Closed until further notice
    • Arcade- Closed until further notice
    • Planet Kids Club – Closed until further notice
    • Beach and Pool services – All beach and pool services closed until further notice

    We will continue to share updates as needed on this page and as always feel free to reach out to us directly.

    We look forward to welcoming guests as of June 4, 2020 but due to the unpredictable nature of the current pandemic, the property may cancel new reservations due to City, County or State closures or due to property limitations during this time. Reservations canceled due to these reasons will not be subject to penalty and deposits will be refunded.